Process Followed

Understanding the Project

Arriving at a project's scope to ensure that SDEI and its clients are sure of what the deliverable product comprises.

1. Developing Business Case by getting involved with the client during and post JAD (Joint Application Development) sessions.
2. Deriving Project Scope.
3. Arriving at success criterion, Risk Assessment.
4. Providing Technology Solution.
5. Identifying resources and skill set required.
6. Arriving at a high level schedule plan with milestones.
7. Identifying the infrastructure requirements such as Hardware, Software, Communications Link, LAN/WAN and Security.

Constructing

Arriving at a high-level schedule plan with milestones in place, to give a clear picture to the client before hand of 'when' and 'what' will be delivered. It comprises:

1. Project Plan.
2. Architecture and Design.
3. Development.
4. Regular Product Builds.
5. Regular automated product testing.
6. Test results and analysis and bug fixes.
7. Accepting change requests and providing the respective changes in the delivery schedules.

Deploying

Accepting any changes to the requirements during the project's life cycle, through change requests and providing estimation in the delivery of the requested modifications. The procedure goes as follows:

1. Setting up user acceptance test environment.
2. Client carries out user acceptance tests.
3. Setting up the deployment infrastructure with the required software.
4. Running test cases in the deployment server to ensure integrity and performance of the final product.
5. Delivering the required manuals.
6. Training the clients and administrators on the product.

Maintaining

1. Accepting bugs and minor changes and providing the delivery date.
2. Providing a 24x7 support for priority issues.